I am the administrator of my company and have been trying to add Box to my Office 365 Mac desktop apps and it is saying that I don't have access and I need to contact the administrator - I have been through the online support and there is no solutions as all third party sites have been enabled and I still haven't gotten any access. Where do I grant access as all the pages have been unhelpful.
Question
Unable to add box to Microsoft online storage location
Hi Karen,
Welcome to Box Community and I'm here to assist!
We have created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
Hey Karen, Did you get a resolution to this, can you pass along any info that may help others. I am experiencing a similar issue.
Thanks, Nick
This is working for me now. I am not sure if something changed with Box, or if we needed a MS patch to get this working, but it is working for us now.
We had to fill in a form with our box representative which gave then granted us access to it - I'm not sure if they've changed something in their procedure.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.