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I'm one of our three admins for my organization's Box instance. We recently had someone retire who was one of our early Box users. We use Box as more of a collaboration tool than a personal workspace, but since he was one of the first of our users, he's one of the few users that had own their own folders. All newly created folders are now owned by our top-tier admin account, so they're accessible to our organization if the user separates. Before I'm able to delete his account, I need to transfer content. That's not the problem, but there are a few folders that we either want to archive in another retention policy folder or share with another of our executive team members, but these were not shared with anyone else. The rest of the content will transfer to another user, but only after I've moved these few folders. When logged into my admin account, I can see this user's content in Content Manager. I've tried sharing one folder with our admin Box group and I also tried inviting our admin group as a co-owner collaborator. In Content Manager, when viewing this folder, I can see that our admin group is a co-owner, but when I try accessing the folder link, I get this message..."This shared file or folder link has been removed or is unavailable to you." This user's account/license is currently Inactive. My goal is to share these few folders with our admin group so that we can move them to other folders, but I need to be able to access them as a co-owner first. Any suggestions as to what I might be doing incorrectly?

Thanks in advance!
Robert

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