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Hi


I am trying to cancel my trial subscription and after following the cancel subscription instructions article, I do not have the settings the instructions list. And there is no way to contact support and the 'log a ticket' link just ends up here at a forum. Awful platfrom and customer service. Desperately need support so I do not get charged for this service.


Please respond asap

Hi Joanna, 


Welcome to Box Community and glad to assist! 


In order assist with your cancellation, please email our Cancellation team via cancel@box.com.


Thanks for posting! 


 


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