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Today I noticed that when I saved a File on Box that I edited that it saved about 12 versions of the file rather than  just one. Apparently it is now auto-saving the file every few minutes.I believe this may be due to a new editing app for Excel files that I was asked to enable when I opened the file today. I also see that the red locking button is is no longer visible, and that I am no longer asked If I want to lock the file, that is apparently also being done automatically.


Since Box limits saved version to 100 and being able to go back to older versions is important to me, I want to minimize the number of versions that are saved.  I only want the version saved when I close the file.


  • Is it possible to turn of auto-saving to Box?

  • Is it possible or necessary to change the editing app, which is my local version of Excel, to stop the auto saves?

  • Is it possible to go back to the old Box Excel editing app that required manual file locking and only saved a version when you saved the file?

 

Hi Kent,


Welcome to the Box Community! 



This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

 

Best, 


 

Best regards,

I was searching Box Help for my issue and this article is exactly what my issue is and 10 months ago I see the Community Member says we will send this to Product Support and they will be in touch.  Has there been a resolution for this issue?  I too have a source Excel file I have my team keeping current only to find out that Box is sabotaging the entire process by saving duplicates multiple times.  Counterproductive and does not make any sense.  Where is the support from Box.

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