You can find all you deleted documents in Trash Bin, choose the one you want to restore, click three dots beside the document, choose Restore.

Hi Murali, 

Welcome to Box Community and glad to help! 

To address your deleted files issue, you may reach out internally. 

Meanwhile, for Jane I opened a new ticket and a member of our team will get in touch. Please keep an eye out. 

Thanks for posting! 

hello,

I right clicked on excel file while using box and it said do you want to permanently delete, I clicked yes.  Can I get that file back?  My IT department couldn't find the file anywhere.  Please help  

Restore deleted folder