Dear Box Support Team,

I hope you're well.

Today, I noticed that AUD 252 was deducted from my bank account for a new subscription I did not intend to activate. I had no intention of subscribing, yet my account was somehow reactivated, leading to an unexpected charge. I was unaware of this until I received the billing notification. I already have another box account. 

Since I never meant to activate the subscription, I kindly request a refund for the amount charged. Additionally, I would like to permanently terminate my account to avoid any further billing issues.

Please cancel my billing as soon as possible to prevent my bank from processing the payment.

Thank you for your prompt attention to this matter. I appreciate your assistance.

Best regards,