The problem is that I deleted lots of files days ago, taking my total storage according to Windows down to under 30Gb, as I mentioned before. 3 days later, Box still thought I had used 45Gb of storage. So today I have deleted most of the contents of my Box folder. There's less than 2Gb of files left in it, according to Windows. Right now, Box still thinks I'm using 35.9Gb. I don't know what else to do to prompt Box to recalculate the storage! But I see in this community that there's a script administrators can run that corrects the storage count in Box. That's what I was hoping someone could do for me. How do I make this happen?

Never mind. I moved everything out of Box and then it finally recalculated the storage used. I then moved everything back in, and it recalculated the storage used correctly. So it's now sorted out. But I shouldn't have to do this. There should be some way of me getting Box to recalculate the storage used correctly without me removing everything and then putting it back in.