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Some  employeer cannot access his Box account because wre can't  conofirm 2fa number.  


We've tried change our settings but cannnt canceled 2fa .


 I want to canncel specific account  2fa 


 Any help would be much appreciated.


Thank you

Hi Akira,


Welcome to Box Community and glad to assist!


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting! 


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