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Question

No PDF option for saving in M365 Programs on Windows

  • May 27, 2025
  • 1 reply
  • 8 views

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When I go to "Save a Copy" of my Word or Excel documents that I opened in Box... there are no options to save as a PDF... just gives a couple of basic options. See the screenshot below. I can go and browse and find the location again and through that method I can get the right options, but just the basic... save a copy... it doesn't exist. This works on my Mac as expected and works if I am using OneDrive... but for some reason I can't get it to work on Windows using Box.

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1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jason,

Welcome to Box Community! 

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!