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Question

No PDF option for saving in M365 Programs on Windows

  • May 27, 2025 7:08 AM UTC
  • 3 replies
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When I go to "Save a Copy" of my Word or Excel documents that I opened in Box... there are no options to save as a PDF... just gives a couple of basic options. See the screenshot below. I can go and browse and find the location again and through that method I can get the right options, but just the basic... save a copy... it doesn't exist. This works on my Mac as expected and works if I am using OneDrive... but for some reason I can't get it to work on Windows using Box.

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3 replies

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Hi Jason,

Welcome to Box Community! 

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!

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  • New Member
  • Apr 8, 2026 11:48 AM UTC

Having the same issue. Any updates on this topic?

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Jey Bueno Box
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  • Community Manager
  • Jun 23, 2026 11:40 PM UTC

Relevant topic addressed here for reference:

 

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