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Hello!


I have added a second email address and wants to make it my default (primary) address. However, I don't find any option that allows me to do that. My university only gave me an instruction on how to add an address and then refers to Box Support. How do I do it? Since I changed address, there seems to be a syncing problem, because files changed on my home laptop gets an additional email address (my now "primary" one) at the end of the file name.


Best wishes,


Sebastian


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Hi Sebastian,


Welcome to Box Community and glad to help! 


We've created a new case and a member of our team will contact you through email, please keep an eye out. 


Thanks for posting!


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