Hi, I’m trying to make myself the owner of several folders. The previous owner has left the company. I am an Admin.
Here’s what I tried: Login as the current owner via the Admin portal. I changed myself to the owner, but received the error ‘The new owner’s account does not have enough space for the transfer’, but I have unlimited storage. Under user settings I have confirmed that there is no limit set for users. My account is using 20.9 GB.
Could someone please assist? Thanks.
Hi
While your plan provides unlimited storage, the space allocated to your account is currently limited. Before transferring folder ownership, you can increase your storage to unlimited by following these steps:
For more details, see Configuring and Editing User.
Afterward, please try initiating the folder transfer again. Feel free to reach out if you need further assistance.
Have a great day! 
That worked, thank you
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