Question
My ex-colleagues cannot access shared files
I left my company last month and me and other colleagues had a shared folder. I created a shared co-ownership with one of my colleagues, but still the folder has been removed after I left. Can anyone help me with this? I can give more private and specific details in follow-up.
Hi Andrés,
Welcome to Box Community and glad to help!
You will need to reach out to the current owner of those folders and get an invite. Being a Co-Owner doesn't mean you have full ownership to those folders.
Meanwhile, to get a full understanding of collaboration permission levels, please visit this article.
Hope it helps!
Hello Rona,
Thanks for your answer. What I mean is that I was the owner of the folder, then I created a co-ownership with another person. After I left, the folder has been removed for everyone, including the other co-owner. How can they regain access?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.