I'm a lawyer and I have submitted documents via box for a workers compensation client. However, when I called the division, they are saying they did not get my submissions.
Any thoughts as to what is going on?
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Here are a few things you might want to check:
Confirmation of Upload: Double-check that the documents were successfully uploaded to Box. Sometimes uploads can fail without a clear error message.
Recipient Access: Ensure that the correct permissions are set for the recipient to access the documents. They should have the necessary permissions to view or download the files.
Email Notifications: Verify that email notifications were sent to the recipient and check if there were any issues with the email delivery.
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