Box Drive crashed on me. Can't access any of my file through it. Got message ...
"
Your logs have been sent successfully.
If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue."
Now what?
Hi Joseph,
Welcome to Box Community and glad to assist!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
I was directed to create a support case in order to address a merging of my UT and Rutgers accounts. How can I open a support case to address this matter?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.