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Question

I want to re-register my account

  • May 23, 2025
  • 1 reply
  • 56 views
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I started using BOX by sharing files with colleagues before my company registered it. This time, when the company I work for tried to create an account for me, I was informed that registration was not possible. I think it's because we're using the same email address.
Is there a way for my company to register an account while keeping the files I'm currently using?

    1 reply

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    Hi Shinya, 

    Welcome to Box Community and glad to help! 

    Are you about to join a Business Box account that manage users? If yes, your Box Admin should be able to add you as their user this way. 

    Hope it works!

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