Hi
When my colleague sent the verification e-mail, he was unable to receive the verification e-mail due to the settings of his e-mail account.
After changing the settings of the email account, he resent the authentication email, but he could not receive it.
I checked the log of the mail server, but the mail from BOX was not received.
Was it determined that the email address was unsendable because the email was rejected first?
Might my colleague's email address be on suppression list?
Is there any workaround?
Kind Regards.