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Question

How do I change my default email address

  • May 22, 2025
  • 1 reply
  • 19 views

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I inadvertently set up our business Box.com account under my personal gmail email address.  How do I change the default email to my business outlook address?

Thanks

Dee McMahon

1 reply

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Hi Deirdre, 

Welcome to the Box Community!

If you need to change the Primary email address associated with your Box, you will need to add a secondary email and make it your Primary email address.

You can follow the steps provided in this article on how change the primary email on your account:

Let me know if you encounter any issue or have questions and I will do my best to help you!

Best,