I completed the account establishment process. No additional directions were provided as to next steps nor did a screen appear that indicated I had an account. In fact I was looking at a blank screen. Later found an email that I had to respond to which timed out before I found it.
What do I do now. Clicking the start button from my invitation did not allow me to start from scratch again.
Any way someone can walk me through the process.
Thank you.
Best answer by Jey Bueno Box
Hi
You can now log in and begin using your account—whether it’s accepting invites, collaborating, uploading to your own or a shared folder, and more.
If the ‘invite’ you’re referring to relates to collaboration and you’re having trouble with access, please contact the content owner. You can request a new invitation and verify your access level. If it’s something else, please provide more context. You can also share a screenshot of the issue, just make sure not to share any personal information in the forum.
Additionally, while our community forum is a great space for member discussions online, we’re unable to offer phone support. Moreover, phone support for technical concerns are available on our Premier Services. However, all users have access to a wide range of documentation, articles on our Support Page, and Box University to help you get started.
If you have further questions or concerns, feel free to reach out to us. 😊
Hi
You can now log in and begin using your account—whether it’s accepting invites, collaborating, uploading to your own or a shared folder, and more.
If the ‘invite’ you’re referring to relates to collaboration and you’re having trouble with access, please contact the content owner. You can request a new invitation and verify your access level. If it’s something else, please provide more context. You can also share a screenshot of the issue, just make sure not to share any personal information in the forum.
Additionally, while our community forum is a great space for member discussions online, we’re unable to offer phone support. Moreover, phone support for technical concerns are available on our Premier Services. However, all users have access to a wide range of documentation, articles on our Support Page, and Box University to help you get started.
If you have further questions or concerns, feel free to reach out to us. 😊
Awesome! Glad to have helped you.
Happy collaborating. 💙
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