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I am getting the "Email already used in a Box account but not associated with an enterprise" error message when try to add managed user. After several attempts on my part to add the user, I had him delete the account - it had no files associated with it. I used to get the additional message or 'Groups and Folders selection, as well as User Settings for existing Box users, will be available after the user(s) accept their invite."  I read, in some support thread, about clicking the Save a second time, so tried that, but the error messages didn't seem to change and the user didn't receive an invitation. Now when I try to add user again, a message flashes up that says "You do not have permission to add users. Contact support" or something like that.

Hi Pat, 


Welcome to Box Community! 




It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 


Thanks for posting!




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