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Current State:

  • The downscoped token used for this has the permission for “base_explorer item_delete item_download item_upload item_preview”

  • The app that’s being used has Co-Owner permission as well.

 

The Content Explorer renders based on the following settings:BOX_v8rehjs3z5az7xkfflzh9vjl0yiocqiu.png

 

 

We had a response Interceptor to the Box Content Explorer, but even after removing that and using OOB Box Content Explorer functionality, the download doesn’t work.

 

I would only get something if I were to manually copy paste the download link from the response to a browser:

 

 

 

The download doesn’t work, neither does Preview

 

I’ve been following the documentation provided here: https://developer.box.com/docs/box-content-explorer

 

I believe something is wrong here and need your assistance. What needs to happen for the download to work?


Hi ,


 


I'm not able to directly replicate the issue, as the explorer functions mentioned seem to work with the provided scopes on my side. Here's what I would suggest:


  1. Check to make sure that you're using the most recent JS versions of the explorer.

  2. If that's not the issue, I'd file an issue against the Box Elements project on Github. They should be able to provide some potential resolutions.

Thanks,


Jon


Hi Jon,



Where would be the best place to get the latest version of explorer.js?



Best,

Dan



Hi ,


 


Here are the installation guides for the different Elements - this will show the current version and associated JS / CSS files.


 


Thanks,


Jon


I’m experiencing the same issue - without any updates on my side, downloads in explorer.js and preview.js stopped working.  Using Explorer 10.1.0 and Preview 2.12.  In the process of trying to upgrade explorer and preview versions but no luck yet.

 

I can see a download event firing in the network tab, which I can extract a valid download url which will successfully download the file if I navigate to it in the browser.  It seems like there may be something broken with the download eventing. 

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