I need to change our domain, can I get some assistance?
Thanks!
Hi there,
Welcome to Box Community and glad to assist!
Note
Only primary admins, not co-admins, can add managed domains. Managed domains consist of only second-level and top-level domains, also known as a root domains, and do not include hostnames or subdomains.
Adding a managed domain consists of three separate tasks:
- Add the domain and get a unique code (also known as a hash).
- Create a new DNS record for the domain with the unique code.
- Validate the domain.
You can follow the complete instructions through this article.
Hope it helps!
I hear you, but the admin console says the following:
To add or modify domains in your account, contact support to open a ticket
I have no options for "support" than to post here, so hopefully you can help!
Thanks!
I take it back, I was looking in the wrong spot. I needed to go to Enterprise Settings > Custom Setup > Scroll down to Domain Management.
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