How do I:
1) change the primary email address for the Admin and the Account?; and
2) switch all my shared files/folders from the old Admin email address to new Admin email address?
Question
Changing Administrator's Email
Hi Mark,
Welcome to the Box Community!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Thanks for posting!
Good morning
I made a mistake when I set the account, the system took one of my email address but not the professional one. I cannot change ? is this because i am an a trial period?
and I also cannot find an help desk email address
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.