Hi, I need to change our Admin email. The current email for the Admin has been deactivated, and I am unable to receive any emails sent to it, and I am unable to change it.

I can log into Box as an Admin using the old email as a Username, but note I cannot receive any email to that email address. If I was contacted by support at that address, I cannot see it.

Under "Account Settings", I tried to link the new email address, hoping that might work; however, even though I had it send a confirmation email to the new email address several times, I never received a confirmation email (I checked junk/Spam as well).

Thank you for your time!