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Question

change settings to allow permission to move a document

  • May 22, 2025
  • 1 reply
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I am the primary owner of the BOX account and am trying to clean up shared folders. I tried to move a document and got an error saying "I don't have permission to move the document". I did not upload the original document. How do I fix this ?

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    Hi Melissa, 

    Welcome to the Box Community, I'm happy to help!

    If you are not the owner of the content you are trying to move, you may not have the necessary collaborator permission to perform this action.

    In order to move a content in Box, a collaborator must have a Co-owner or Editor access. For more details on different Collaborator Permission Levels, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

    You can ask the owner of the content to change your permission to either a Co-owner or Editor to be able to move and clean up these items.

    Thanks for reaching out and if you have any questions, please let me know and I will help you!

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