I have a new HP laptop and have downloaded the Box apps. I can download a word document, edit and save back to Box. For a New document, I cannot save thru Word. My steps are: Save As Add a place -> Box Log in to grant access to Box with email and PW Get the Disabled by Administrator. See screenshot. I am logged in as the Administrator. How can I fix this? Thanks

Cannot save new Word document to Box from the Word Application

I have a new HP laptop and have downloaded the Box apps. I can download a word document, edit and save back to Box.

For a New document, I cannot save thru Word. My steps are:

Save As

Add a place -> Box

Get the Disabled by Administrator. See screenshot.

I am logged in as the Administrator. How can I fix this? Thanks

Be the first to reply!

Hi Dawn,

Welcome to Box Community and glad to help!

In order to allow the use of a third party application in your Box instance here's the complete guide.

Hope it works!

Hi Rona,

I followed the guide, and still do not see how to authorize Box for Office. What am I missing? Thanks

I'm so glad I'm not the only one with this problem. Were you ever able to solve it Dawn?