I would like to cancel this account. Please help.
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Hi Stacy,
Welcome to Box Community and glad to assist!
Canceling a Business or Enterprise Account
Only the account administrator can cancel a Business or Enterprise account.
- Go to Admin Console > Account & Billing.
- In the Status field in the Account Information section, click Cancel Account.
- Complete the survey and click Cancel My Account.
- Click Permanently Cancel My Account to confirm and complete the process.
The account will cancel at the end of the service term.
Thanks for posting!
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