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Hi.


I would like to cancel my application for the trial plan because I am going to use the business plan with another user.


I don't know how to cancel it in advance, and I'm being charged for it.


Is it possible to do this?


Thanks.

Hi Yurika, 


Welcome to the Box Community!


I see that this issue has already been addressed via a ticket with our Cancellations team. Please reach out if there’s anything else we can assist with!


Best,

Hi Yurika,


Welcome to the Box Community! 

 

This would be best addressed by our Cancellations Team at cancel@box.com.   

Please check this helpful article from our Box Product Support page about "Cancelling your Box Account".

https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account

 

Best,

   

 

 

 

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