I have a trial subscription but I want to cancel it so that I am not charged after the trial period finishes.
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Hi Anelys,
Welcome to Box Community and glad to assist!
For any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!
Thanks for posting!
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