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I have a trial subscription but I want to cancel it so that I am not charged after the trial period finishes.

Hi Anelys, 


Welcome to Box Community and glad to assist! 


For any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!


Thanks for posting! 


 


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