Hi Roy,

Welcome to the Box Community. Let me see what I can do to help!

The steps below will show you how to cancel your Box Account:

1. Sign into your Box.com account

2. Visit https://app.box.com/master/settings/accountBilling

3. Under Billing Information, click 'Cancel Account'

• Don't see this option? Email cancel@box.com
  

4. Complete survey and click 'Cancel My Account'

5. Confirm cancellation and click 'Permanently Cancel My Account'

• Please note the account will cancel at the end of the service term

If you are having trouble canceling your account, please email cancel618207338

I hope this answers your question. Thanks for posting!