You don't make cancellation easy. I have sent in 2 tickets followed the directions and you still have my money. Return my money and cancel my account. This is sickening. Bad business.
KLA
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Hi Kristi,
Welcome to the Box Community!
I'm sorry for the confusion. Your concern is being addressed via tickets #2636153 and #2635967.
I appreciate you patience with this matter. Please wait for an update.
Best,
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