Hello Box Support,
When the connected App-created user is in the Password Reset stage, we receive the below response while generating the token using the Box credentials.
RESPONSE:
400 - {"error":"password_reset_required","error_description":"User needs to reset password"}
When the user reset the password then we no longer receive this error.
Is there any way to bypass this error even when a user is in the Password Reset stage?
Also, we would like to know the below information:
1. what happens if that user is deactivated from that Box account? What will happen in that case?
2. I need the Box API details to find out when my Box password will expire or when it was last updated.
What is the email of the affected user?
>>> All the users are affected. The box app was created using the user below.
We are facing this issue in the BOX Production instance.
Box Production Enterprise Id - 38156532
Name - Will Docimo, Email - 'personal information-redacted'
We are facing this issue in the BOX Production instance.
Box Production Enterprise Id - 38156532
Name - Will Docimo, Email - 'personal information-redacted'
When did the issue started?
>>> From the beginning of the development.
Admin Console >> Enterprise Settings >> Security tab >> Password reset checkbox is enabled in production at the moment. That reset the passwords every 90 days.
Admin Console >> Enterprise Settings >> Security tab >> Password reset checkbox is enabled in production at the moment. That reset the passwords every 90 days.
How many users are affected?
>>> All the users.
Regards,
Viral Hirpara