Skip to main content
Question

Box.V2 Windows SDK File Download Issue

  • May 27, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img

Trying to do a fairly straightforward process that searches a box instance for a file and downloads the stream. The process works fine for the first 2 downloads. Once the 3rd file attempts to download, it times out.  

var downloadResponse = await client.FilesManager.DownloadAsync(boxFile.Id);

2024-07-18 10:46:00.9800|ERROR|Error in BoxDownload process to capture files|System.TimeoutException: Request timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.

Can't seem to get any more information to help troubleshoot. I'm processing these requests synchronously so there should not be any issues with api limits.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Upgraded to the newest SDK version (5.7.1 --- was on 5.6.1) and the problem seemed to be resolved!