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I'm using a service account to use Box API for "sign_requests". It works just fine when I have template tags embedded. But if I use regular templates, it doesn't work.


 


For example this is fine:


 



{

    "signers": s

        {

            "role": "signer",

            "email": "my@email.com"

        }

    ],

    "source_files":

        {

            "type": "file",

            "id": ",file id]"

        }

    ],

    "parent_folder": {

        "type": "folder",

        "id": "Âparent folder]"

    }

}

 

BUT If I add the key/value  

 



"template_id": " tempalate id here]",

 

I get the following error:

 



{

    "type": "error",

    "code": "not_found",

    "status": 404,

    "message": "Not found",


    "request_id": "0cc581306512a963f5bd9a0f04fc20d95",

    "context_info": {

        "errors": d

            {

                "name": "Not Found",

                "message": "Not Found: Unsuccessful HTTP status code received.",

                "reason": "not_found"

            }

        ]

    }

}





Hi Brian, 


Welcome to Box Community and glad to assist! 


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting!


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