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Question

Box File and Folder Report not Recursive

  • May 23, 2025
  • 1 reply
  • 12 views

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I have today tried to create a File and Folder report for one of our users to obtain details of every file, folder, subfolder, and subfiles he has within a particular folder, or even his entire Box account.

Despite trying different folders to begin the report from I can't seem to get any deeper than 9 folders with the last few folders not displaying any files despite there being some there.

How can I get a report of all the files/folders with complete tree for a user?

Thanks

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

I think I may have found the answer to my own questions - It may take up to 24 hours for files and folders to show up in a Files and Folders report.

I'll check on Monday and see if the problem has resolved itself.