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Box Drive latest version on my Mac can't start with py2app error. When running Box app in the terminal, it splits out this error:


Traceback (most recent call last):


  File "/Applications/Box.app/Contents/Resources/__boot__.py", line 161, in <module>


    _run()


  File "/Applications/Box.app/Contents/Resources/__boot__.py", line 84, in _run


    exec(compile(source, path, "exec"), globals(), globals())


  File "/Applications/Box.app/Contents/Resources/bfd_main.py", line 11, in <module>


    from box.patch import ctype_util_patch


  File "box/patch/ctype_util_patch.pyc", line 11, in <module>


  File "desktop_utils/os_utils.pyc", line 7, in <module>


  File "_distutils_hack/__init__.pyc", line 88, in create_module


  File "importlib/__init__.pyc", line 126, in import_module


  File "setuptools/__init__.pyc", line 10, in <module>


  File "_distutils_hack/__init__.pyc", line 88, in create_module


  File "importlib/__init__.pyc", line 126, in import_module


ModuleNotFoundError: No module named 'setuptools._distutils'


2024-04-30 09:14:29.922 Box04044:54138] Launch error


2024-04-30 09:14:29.922 Box04044:54138] Launch error


See the py2app website for debugging launch issues

Hi Binh,


Welcome to Box Community and happy to assist! 


As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 


At this rate, please get in touch with your internal helpdesk team for assistance. 


Thanks for posting!

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