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Question

API download timeout (Request timed out)

  • May 23, 2025
  • 1 reply
  • 11 views

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Hello

Getting exception

"Request timed out" yesterday and today on all files attempting to download

using Box C# client

var stream = await client.FilesManager.DownloadAsync(BoxID);

Integration has been in place since 2020

Can access Box.com UI fine and download files too.

Thank You!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi John, 

Welcome to Box Community and glad to assist! 

You could take your API query to our Developer team via forum.box.com

Thanks for posting!