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Question

Adding my account to my company's enterprise

  • May 23, 2025
  • 1 reply
  • 19 views

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Hi there, I have an account (created with my work email), but when my CEO tried to add me to the company account, he got a message saying "Email already used in a box account but not associated with an enterprise." How can I get added to their enterprise account?

1 reply

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Hi Morgan,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!