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I have a member who wants to cancel 2FA, what should I do?

Hi there, 


Welcome to Box Community and glad to assist! 


Due to the nature of the user's issue. You should inform the affected user to contact Box Support direclty. 


We'd love to further assist! 

Could you please remove this member's 2FA?


yusuke_masui@askullogist.co.jp

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