Inquiry on Batch Download Limitations for Large Files

Hi Box Community,

I hope this message finds you well.

As part of the BOX redesign in our organization, I worked on redesigning the BOX API Python code. Here is an overview of the code logic and the challenges faced:

Code Logic

1. Python code is invoked.
2. Checks for the specific folder ID and retrieves the total number of files available.
3. Creates a loop with a batch size of 100.
4. Executes the download command.

Scenario

• 100 files, each with a size of 150 MB, were present in the BOX folder ID.

Challenges Faced

• During the download, 96 to 97 files are downloaded with full size, but 3 to 4 files are downloaded with 0 MB size.

Workarounds Executed

1. Post-download of each file the script revalidates the file size. If the file size is 0 MB, a retry for the download is executed. This worked fine even for larger files.
2. Changed the batch size to 30, and no issues were noticed with 100 files.

I am curious to know if there are any limitations imposed by Box on the number of files that can be downloaded in a single batch, especially for larger files. I have noticed a reference to a 5 GB limit for a single zip file but could not find any information regarding the batch download of 100 files, each with a size of 150 MB.

Any insights or guidance on this matter would be greatly appreciated.

Looking forward to your support.

Best regards,

Sathya