Background: We have a github cicd on a self-runner host from AWS. In this workflow we build our daily software and upload to Box using below command. This has been working for the past 6 month.

Issue: Last couple of months, I am getting frequent errors that “item already exists”. (1) The problem is that files get uploaded correctly and when I check the box, I do see all the files. However, not sure why I am getting these errors. (2) It is not possible to have “same name” since each build has a unique github commit ID attached to our release target name. i.e, There are 3 different unique IDs concatenated together. Here is an example “0514.2_A_0.0.48_5b57cb4_0308”. Hence it is impossible to have same name.

What is going on here? I need support from Box Team. This is not something we can afford to constantly have errors for no apparent reason.

Error

Error: Unexpected API Response P409 Conflict | 4t6w1ehnkir5p8jc.0786afe948d834788dc1f0ba396b1cc64] item_name_in_use - Item with the same name already exists

Box Upload Command from Github workflow yml file.

Box folders:upload UniqueReleaseName --parent-folder=xxxxxx --verbose --json > CI_CD/create_folder_result.json

Here is the error - I can’t post the entire error but I can send the file to Box Support Team. I’ve masked out some hash keys with “xxx”

Error: Unexpected API Response p409 Conflict | xxxxxx.xxxxx] item_name_in_use - Item with the same name already exists


    at Object.buildResponseError (C:\Program Files\@boxcli\client\node_modules\box-node-sdk\lib\util\errors.js:119:41)


    at Object.buildUnexpectedResponseError (C:\Program Files\@boxcli\client\node_modules\box-node-sdk\lib\util\errors.js:150:21)


    at C:\Program Files\@boxcli\client\node_modules\box-node-sdk\lib\box-client.js:515:34


    at tryCatcher (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\util.js:16:23)


    at Promise._settlePromiseFromHandler (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:547:31)


    at Promise._settlePromise (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:604:18)


    at Promise._settlePromise0 (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:649:10)


    at Promise._settlePromises (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:729:18)


    at Promise._fulfill (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:673:18)


    at Promise._resolveCallback (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:466:57)


    at Promise._settlePromiseFromHandler (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:559:17)


    at Promise._settlePromise (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:604:18)


    at Promise._settlePromise0 (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:649:10)


    at Promise._settlePromises (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:729:18)


    at Promise._fulfill (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:673:18)


    at Promise._settlePromise (C:\Program Files\@boxcli\client\node_modules\bluebird\js\release\promise.js:617:21)


Error: Process completed with exit code 2.