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Custom app - Authorization tab not available

Custom app - Authorization tab not available

I have created a custom app, create public/private key as well but not getting an option to submit app for authorization.

There is no Authorization tab.


In General Settings tab, it is showing Enterprise id as 0


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3 replies

rbarbosa Box
  • Developer Advocate
  • 553 replies
  • July 2, 2024

Hi @boyoboy18 ,


Welcome to the forum!


The reason for is most likely you have a free box account or a basic tier account.


These types of account only support creating applications using OAuth.


You can create a free developer account, which will allow you to create any type of application (OAuth, JWT, and CCG)


You can follow this link using a browser incognito window to create your free developer account.


Let us know if this helps


  • Author
  • New Participant
  • 3 replies
  • July 2, 2024

Thanks for your response. I have free box account. I cannot create a new free developer account with the same email id. Does it mean, do I need a new email id to create a new developer account with all authentication mechanism available?

Is there any way to use existing email id to create and upgrade my developer account to free developer account.


rbarbosa Box
  • Developer Advocate
  • 553 replies
  • July 2, 2024

Hi @boyoboy18


Let me check, please send me a private message with the email associated to your box account.


Cheers


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