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Hello box folks,



I’ve created a new app with JWT authentication and while most everything so far has worked as expected, I’m getting a 403 error when trying to create an app user: ‘The request requires higher privileges than provided by the access token.’



Question for you: do I need a paid enterprise account to create app users or can it be done with a developer account. If it can be done with a developer account, can you point me to any documentation about what app permissions need to be enabled to create an app user?



Thank you.

Ah, I think I figured it out. I had to reauthorized my app after changing permissions to allow for managing users.


Hi @user197 , welcome to the forum!



Usually that is the main cause, I keep forgeting to re-authorize the app.



You can also check if you have App+ Enterprise access:





And the manage users:





Best regards


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