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Hi all,



I created an app using JWT authentication and assigned it all permissions in the dev portal, and subsequently authorized it. When trying to run basic commands like “box users”, I am getting a 403 forbidden error. The app has the manage users checkbox checked, and has been authorized. Any ideas why I’m getting an error here? I appreciate your insights, thanks.

Hi @clarbgb , welcome to the forum!



First I would ask you to confirm if the application is indeed authorized in the admin console. This is a 2 step process, you submit it and then the admin approves it.



If in the mean time you have updated the application scopes, then it must me re-submitted and approved.



If all that checks out then check if the application is App+ Enterprise Access:





Let us know if this helps.


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