Hi @Hiro Box It would really be a challenge for some, however choosing between Box Drive and Box Web UI still depends on an organization’s needs and user preferences. Many organizations use both, leveraging Box Drive for everyday file management and Box Web UI for more advanced collaboration and administrative tasks.

• Box Drive is ideal for users who prefer a desktop experience and need offline access to files. It provides a familiar file management interface and integrates directly with your operating system.

• Web UI is suited for users who need a web-based solution with extensive collaboration features, administrative capabilities, and access from any device with a browser.

A best practice is to identify the preferences and utilize what would work best for our users.

I want to know what other people prefer to use -- is it Box Drive or Web UI? Comment your insights below

When I train users on Box I change the vernacular slightly to reflect the use cases as you have described above.  To that end:

Instead of Web UI we use the term “Box Online” and stipulate that it is primarily used for Administrative Tasks (Sharing, Links, File Request, etc), as well as Quick Editing and Version Control

We do use the term “Box Drive” but stipulate that it is solely for native editing and unstructured data management.

We are going to be deprecating Box Drive in Q2’25 and moving all staff permanently to Box Online and are doing this for a few reasons:
1) We switched to enterprise browsing earlier this year (Island) and Box is the only remaining app with a local presence.  We want the entire experience to exist within the browser for all staff.  There are only upsides to this model for us.

2) Using Box Drive is routinely the only risk pointed out both in SOX testing as well as our annual Penetration Testing exercises as being of a “critical” nature.  It’s ease of use, unfortunately, does not equate to continuing to attempt to mitigate the risk of having corporate files stored locally.

​​​​​​​​​​​​​​3) Every user already has an O365 license enabling web collaboration and most, if not all staff, are sufficiently proficient in online use.

@Pouncysilverkitten We appreciate sharing your insights here. I love the term you’re using as “Box Online”!  It definitely provides a direct definition of what Web UI is.

In addition, your approach to transitioning from Box Drive to Box Online is both thoughtful and strategic. It’s clear that you’re considering various factors, from security risks to user experience, in making this decision.

Thank you for detailing the rationale behind your plan to transition from Box Drive to Box Online. It makes complete sense to consolidate the user experience within the browser for consistency and security. By aligning with enterprise browsing and minimizing local storage risks, you’re addressing critical concerns effectively. It’s also reassuring to know that most staff are already proficient with online tools and have the necessary O365 licenses for collaboration. This strategic shift should enhance overall security, aligning with best practices for data management.

The web interface and Box Drive have different use cases and depends on how people are working really.

It really depends on if they are going to be doing most of their work in Explorer/Finder but you lose something by excluding the web interface in the mix (Box comments, Box Notes, etc...) or recovering deleted files from trash in Box web.

I encourage our folks to use Box drive when working with uploading larger amounts of files and we also inside the MS Office apps and Adobe add Box as the other storage option to those apps.

Hello @Adrian W  Welcome to Box Community!

You’re absolutely right that the Web interface and Box Drive serve different purposes and their use depends on individual workflows. Thank you so much for sharing your insights, love that!