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Introductions and general questions relating to Box

531 Topics
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PSilagi BoxNew Participant
asked in General
Custom reporting on shared folders

Hi team! My customers is hoping to understand which files have the highest previews and downloads among external collaborators in a specific shared folder. Do we  have any resources available that would help construct these custom reports? Thank you!

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thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
What's new at Box for 2025 - live demo and customer Q&A

Thanks to our team for yesterday’s live overview and our customer guests for the questions and feedback.  Anna Simpson, senior director, product management, compliance and governance Dane Becker, Senior product marketing manager, intelligent content workflows and automation ​@Meena Ganesh Box  Senior product marketing manager, intelligent content workflows and automation Scott Picanco. product marketing manager, intelligent content workflows and automation   Topics covered: Intelligent Content Management Content Automation Box AI Security   Topic Slides Introduction to Intelligent Content Management - Anna Simpson   Recording clip here   Content Automation - Scott Picano, Dane Becker   Box Forms, DocGen, Box Apps   Recording clip here   Box AI - Meena Ganesh   Box AI Studio Box Hubs Metadata extraction AI Agents   Recording clip here   Security - Anna Simpson   Box Shield Content Archive Co

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thomasdeely Box
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Sundhar RajanNew Participant
asked in General
Inquiry on Box Enterprise FedRAMP and DoD IL5 Compliance and Integration REST APIs

Hello,I am reaching out to confirm whether Box Enterprise meets the compliance standards for FedRAMP and DoD Impact Level 5 (IL5). Additionally, I am interested in learning about the REST APIs that are best suited for integrating with Box Enterprise for data management, compliance, and security purposes.Could you please confirm if Box Enterprise has received FedRAMP and/or IL5 certification? If so, could you also provide documentation or resources on the specific APIs available for such integrations?Thank you for your assistance.Best regards,

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Jey Bueno Box
deanyao
deanyaoNew Participant
posted in Introductions
Hi, I'm Dean Yao, Founding Marketer @ Hunch (Box AI partner)

Hi everyone, just wanted to introduce myself.🎤  Dean Yao 📍  San Francisco 💻  Hunch, Founding Marketer 💛  Marketing strategy focused on amplifying knowledge workers' productivity and helping teams scale their content creation while maintaining their unique voice and expertise. 🎨  Originally from the DC/MD/VA area. 🏆  Cal, Commanders, Orioles, Capitals, Wizards 👋  https://www.linkedin.com/in/deanyao X   https://x.com/DeanYaoLooking forward to working with Box and Box users!

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deanyao
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight: 🌟 RWS Global Chooses Box for Intelligent Content Management

We are delighted to announce that RWS Global, a worldwide leader in live experiences, has selected Box as its unified platform to intelligently manage content across its organization.RWS Global is deploying Box to support its creation of worldwide customized experiences such as theatrical productions, sporting events, multimedia and more. The leading producer of live entertainment offers end-to-end services from ideation to operations and will utilize Box to manage and streamline extensive projects involving multiple stakeholders and complex workflows. "We’re trusted by the world’s biggest brands, entertainment providers and institutions to envision and bring to life exceptional entertainment and live moments in every corner of the globe," said Patrick Nolan, Senior IT Director at RWS Global. “With offices in London, New York, Cincinnati and Sydney, it’s very important for our worldwide teams to collaborate efficiently. As such we chose Box as our centralized Intelligent Content Manage

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Jey Bueno Box
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MELNew Participant
posted in General
Box is hijacking my data

I just found out that you can only download 1TB of your data/mo.  I wanted to close my account and download my data. I have >22TB of data so they get 22 more months of payments out of me at $50/moTotally unfair.    Beware!

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Jey Bueno Box
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uhligfdNew Participant
asked in General
How to integrate graphic files into latex files on Box

I am working on a talk in Latex and it needs some graphic files for illustration. The tex file and the png and jpeg files sit inside the same folder on Box and unfortunately the image files can never be found when trying to  compile the tex into pdf files on Texshop.(1) There seems to be some problem with Box seeing graphic files in the same folder as the tex file that uses them. I looked at the ‘file info’ details and I have permissions to read and write for all involved. The info file actually displays the correct graphic file that Texshop cannot access. Weird. All looks good, but inside Box compilations, the graphic files cannot be found, so the console of Texshop tells me.(2) I have another folder on Box with tex and graphic files and those can always be compiled together easily in Texshop. Their file infos do not look any different at all and they work together as designed.(3) I cannot see any way out to correct this Box incompatability mess up.  I tried to export the tex and grap

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 💓

We’re excited to bring you the recent community topics, updates, and resources to help you make the most of your Box experience. Whether it’s powerful new features, expert tips, or events, there’s plenty to explore! 😎   Enterprise co-pilot with pre-built box integration TeraDact + Box = Ai-wesome TeraDact at BoxWorks 2024: Simplifying Redaction and Celebrating Innovation Tuesday Tips and Tricks: Multi-Factor Authentication Best practices with Security Settings Box HR - Elevate your employee experience with Box Box EduTalks Wednesday: Box Security & Compliance | Protect and Govern the Flow of Information Thursday's FAQ: How to Secure Your Financial Data with Box? Revolutionizing Box and HubSpot Integration with AI   🙌 A big thank you to our Box experts for sharing their insights during the community roundtables! Your expertise and perspectives are invaluable. ✨ Travis KolajaThank you for leading an insightful discussion on Best practices with Security Settings duri

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: How to Secure Your Financial Data with Box?F.A.Q.

In today’s financial services industry, the importance of securing sensitive data cannot be overstated. Box offers a powerful, comprehensive solution to help businesses secure, manage, and collaborate on financial data while maintaining compliance with regulatory requirements. In this article, we’ll explore how Box can help financial service companies secure their content and meet strict industry regulations such as GDPR, PCI DSS, and FINRA. 1. Centralized Content Management with Enhanced Security 🗂🔒Box simplifies how you store and manage sensitive financial data by providing a centralized cloud platform. With Box, you can securely organize, share, and access files from anywhere, on any device, without compromising security. This centralized approach ensures that your data is always up to date and can be easily tracked and monitored for any potential risks. 2. Zero-Trust Controls 🔐Box adopts a zero-trust security model, which assumes that threats can emerge both from within and outs

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Box HR - Elevate your employee experience with Box

Thanks to our HR team Hayley Hua,  Bernardo Sosa,  Vanessa Collins for today’s overview of how Box HR uses Box.  You can find the recordings here. Topics include: Employee Lifecycle management Box Hubs for People Manager portals Use of AI for Recruitment Box Sign for offer letter Folder structure for HR Employee file retention Customer Q&A Topic Details Introduction   Recording clip here   Summary of HR use cases    Box on Box for HR   Box Hubs Box AI Box Sign   Recording clip here Use Case CatalogHub for People leadersUsing Box AI for RecruitmentBox Sign for offer letters  10 mins 45 secs   Folder Structure Content retention   Recording clip here HR Folder StructureFile retention with Box GovernanceBox Governance separate retention policies  Customer Q&A   Recording clip here   Wrap Up   Recording clip here    

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thomasdeely Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box EduTalks Wednesday: Box Security & Compliance | Protect and Govern the Flow of Information

When collaborating securely is one of the most important parts of your job, you need security and compliance you can trust. With the Content Cloud, we bring you the very best in security, privacy, and compliance — and it's built right into our DNA. 🔐🛡 Now’s the time to secure what matters! 🎥 Check out this video to learn more:  Visit the Security & compliance page to learn more about how Box protects your business content. This page provides an overview of Zero-trust security controls, Box Shield, Box Governance, Box Archive, security features, and more!Feel free to reach out to us with any other concerns or questions. We’re eager to help! 🤗

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Jey Bueno Box
Meena Ganesh Box
Meena Ganesh BoxNew Participant
posted in Introductions
Hi! I'm Meena Ganesh, Box AI Sr. Product Marketing Manager and AI Evangelist

I’m excited to join this community forum! I’ve been following interesting topics especially around AI and Box AI for a while and am eager to dive deeper into AI discussions with everyone here.A bit about me: 👋🏽  Meena Ganesh (She/Her) 📍  Bay Area, California USA 💻  Box AI, Product Marketing 💛  Passionate about all things AI out there in the Intelligent Cloud Content universe, including exploring new possibilities and pushing the boundaries of what is possible with AI 🎤🎼  When I'm not answering the most out-from-left-field questions from my 4 year old toddler, I'm off pursuing my passion for Carnatic music, a form of Classical Indian music. I’ve been performing as an up-and-coming singer for few years now, and it’s very inspiring for me to pursue a form of art that's been around for thousands of years.

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Jey Bueno Box
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RobNew Participant
posted in General
Box Notes

I have started to use Box Notes and quite like the writing experience and ability to collaborate with others on the same file. I realise that there is no export function available. I can live with that since I saw that there is a print function and I counted on being able to Print to PDF. Strangely enough, whenever I’m on the Print window and I select Print to PDF, I see the Note in the background go blank and the resulting PDF is blank as well. I’m using Box on a Mac and I use the Safari browser. When I tried it on FireFox it worked fine. Does this mean that Box does not fully support Apple’s Safari browser and are there other limitations?

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Jey Bueno Box
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LonglongNew Participant
asked in General
box shared link disable after Dec 30th 2024

no

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Best practices with Security Settings

Thanks to Travis Kolaja, CSM, for today’s overview of Box Security settings, covering four topic areas, attaching the recording and slides here. Identity and Access Management Endpoint Protection Collaboration Security Admin Security   Topic Details Agenda - Travis Kolaja   Recording clip here Security Settings  Identity and Access Management   Recording here   Identity and Access Management  Endpoint protection   Recording clip here Endpoint Protection  Collaboration Security   Recording clip here Collaboration Security  Admin Security   Recording clip here Admin Security   

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thomasdeely Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up and Happy Thanksgiving from Box! 🦃

Greetings, Box Community! We hope you had a wonderful Thanksgiving celebration. As we gathered around the table, we want to extend our heartfelt gratitude to each of you for being an integral part of our community. 🦃🍁 In this week's round-up, we are thrilled to share the latest updates and insightful resources designed to enhance your Box experience. From innovative integrations to advanced metadata management strategies, there's something for everyone to be thankful for. Let's dive into the highlights! 🌟We hope you had a cozy and joyous Thanksgiving filled with cherished moments and delicious food. Stay connected, stay informed, and as always, happy collaborating with Box!  Types of Users Defined within Box Platform Integrating Metadata, Forms, DocGen, and Box Apps for Seamless Content Management: A Demo by Julia Benivegna 📢 Welcome to the Box AI Partner Ecosystem Community! 🎉 What's new with Box for 2025 summary and customer speaker using Box for supply chain Tuesday Tip

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box EduTalks Wednesday: Manage Metadata

Unlock the full potential of your content with Box’s robust metadata management strategies!Whether you're onboarding new users or diving deeper as an expert admin, Box offers comprehensive tools to help you effectively manage, organize, and utilize your metadata. To further enrich your experience, the latest update to Box University now allows you to effortlessly navigate through a range of new learning paths, tailored specifically for users, admins, and co-admins. These guided paths are designed to provide you with the skills and insights needed to make the most out of Box’s powerful features.➡ Let’s dive in and learn by accessing this course: Manage Metadata 😎 📚 This course covers the definition of metadata, types of metadata, managing metadata templates, and your journey to metadata success!Have inquiries or need support with Box University? Contact our Box Education Team at boxeducation@box.com. Resources:👉 Using Metadata 👉 Customizing Metadata TemplatesRelated community topics

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
What's new with Box for 2025 summary and customer speaker using Box for supply chain

Thanks  ​@Mark Lomeli - Box for moderating a panel with customer guest, Tord Isdal of Aker Biomarine and Box experts Catherine Powell,  Balaji Asok Kumar and ​@LauraTagatac Box. Topics include Intelligent Content Management, Content Automation, Meta data, Box AI, Security. Tord describes how Aker Biomarine use Box for quality management, supply chain and invoice processing. Highlights and recording here     Introduction to ICM - Catherine Powell   Recording clip here       Intelligent Content Management  Content Automation - Balaji Asok Kumar   Recording clip here Box FormsContent centric workflows  Box AI - Catherine Powell   Recording clip here Box AiBox Hubs  Box Security - Laura Tagatac   Recording clip here Box ShieldBox Content Archival  Panel with Box experts on BoxWorks announcements   Recording clip here   Discussion with customer guest Tord Isdal from Aker Biomarine  

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thomasdeely Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-up! 💙

This edition brings you the latest community discussions, vital updates, exciting announcements, and upcoming events. Dive in to stay informed about everything happening in our vibrant community! 💙  Monday's Community Spotlight 🌟 Revolutionizing Box and HubSpot Integration with AI Tuesday Tips and Tricks: Accelerating Daily Work with Box Apps Introduction to Box and Salesforce from Julian Green in Customer Success 🎉 Calling All BoxWorks Attendees with mxHERO Moments! 📸 Box for HubSpot - FAQ Thursday's FAQ: How Can Box Apps Transform Work Across Departments?   🚀 In the recent Customer Success Corner, we had the pleasure of hearing from our esteemed Customer Success Manager! 🌟 ​@jgreen Box He provided an overview of Box for Salesforce integration and its functionality, demos on how to get started, and shared invaluable insights on streamlining processes using Box Sign for Salesforce. We deeply appreciate his expertise and dedication in helping us all get the most out of t

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Jey Bueno Box
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Kyle_DomsohnNew Participant
asked in General
AI For Box Hubs Index Limit

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

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Jey Bueno Box
sparkgridsoftware
sparkgridsoftwareNew Participant
published in General
Box for HubSpot - FAQ

🔴 What type of HubSpot license does Box Connector for HubSpot support?Box Connector for HubSpot supports all licenses types within HubSpot CRM - Free, Starter, Professional, and Enterprise 🔴 Does the Box interface support custom HubSpot custom objects?Yes, Box Connector does support custom objects, but will require professional services.  Contact us here to inquire further. 🔴 If a user renames a record folder on Box, does the name of the HubSpot record change? Conversely, if a user renames the HubSpot record, does the name of the record folder on Box change?No. Renaming either the HubSpot record or the Box folder does not change the record/folder name on the other platform. 🔴 Does Box Connector for HubSpot support seamless logins?No, Box account holders log into Box when accessing content within HubSpot in a new browsing session.  A session will be held until the Box Token expires, so re-authentication is likely every 30-60 days. 🔴 What restrictions can an admin place around HubSp

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday's FAQ: How Can Box Apps Transform Work Across Departments?F.A.Q.

Box Apps is an intelligent, no-code apps to power your business! Designed to oganize and manage files on Box, leverage AI to extract, update, and manage metadata, and automate workflows, Box Apps enables organizations to work smarter and achieve more together. 💡 Learn how Box Apps transform work across departments:  Resources:👉 Box Apps👉 Intelligent content workflows Related articles:👉 Accelerating Daily Work with Box Apps👉 Where to Watch Keynote and Product Announcements? - introducing Box Apps on BoxWorks:LinkedIn video: BoxWorks 2024 - Keynote recap Full BoxWorks replay  💫 Ready to get started? Contact our Box Sales Team! ☎ Feel free to reach out to us for any questions. 😎

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Monica RodriguezNew Participant
asked in General
recipient of links can't view

Hello. I’m having trouble with Box. When I send a link to a co-worker from something that I created in Box, the recipient isn’t able to view it. Can you help, please? Here is the error message.This shared file or folder has been removed or is unavailable to you. Thank you,Monica

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
🎉 Calling All BoxWorks Attendees with mxHERO Moments! 📸

🌟 We know you had a fantastic time at BoxWorks 2024, and now it's your chance to shine! 🌟 💫 We invite you to share your most creative mxHERO photo from BoxWorks with us. 📷Whether it’s a snap of your team, a breakthrough moment, or a fun selfie at the mxHERO booth, we want to see it all! 💫 Show off your creativity and also connect with other innovators in our community by sharing your mxHERO picture. Let's celebrate the spirit of BoxWorks together—let's make some memories! ✨ Furthermore, if you had a chance to engage with ​@DonHammons at BoxWorks, we’d love to see your mxHERO moments with him, too! He spoke and spotlighted mxHERO's ability to leverage an AI Agent to automate the invocation of BoxSign during the event's AI Partner Spotlight series. See LinkedIn post here for more. Happy snapping! 📷✨  

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Tuesday Tips and Tricks: Accelerating Daily Work with Box Apps

Introducing Box Apps, the intelligent no-code platform for building instant content centric applications on Box. Box Apps offers a new way to enhance daily workflows by allowing users to quickly create customized applications for organizing and managing content on Box. Users can bulk upload files, auto-organize them, and utilize AI for efficient metadata extraction and search.The platform provides tailored applications featuring dashboards, metadata views, and saved searches, all without the need for coding. Additionally, it ensures robust security and compliance for all content and metadata. 💡 With Box Apps, your teams can:  Unlock your team efficiency with Box Apps! ➡ Learn more here: Box Apps

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Jey Bueno Box

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