Whether you’re setting up your instance for the first time or perhaps knocking the cobwebs off your older admin structure, Box offers a number of ways to assign responsibilities and access for just the right need.

Below are some of the quick hit details about the nuances between the different admin levels. I’m curious how different admins in different industries or Lines of Business divvy up their roles. Let’s discuss!

 

Admin Role

The Admin role has the highest level of authority and access within your enterprise. Only one managed user can be assigned the Admin role, although one or more managed users can be assigned co-admin roles. Admins can:

• Access the entire Box Admin Console (Business Plans and above)
• Assign Co-admins, group admins and define Co-admin access permissions
• Log in to any user’s account (Business Plus and above plans only)
• Configure account-wide settings for sharing, apps, notifications, security and more
• Run reports to monitor account activity
• Run reports to audit changes in security settings (Enterprise only)

Co-admin Role

If your Box organization is large, you may want to share administrator duties with one or more co-admins. Co-admins have the same access as the Admin, except they 

• Cannot make changes to the Admin’s own permissions
• Do not have access to billing information
• Cannot log in to the Admin’s (or another co-admin’s) account
• Do not have access to the Silent Mode tool
• Cannot edit the primary admin's settings or reset the primary admin's password
• Cannot invite collaborators into folders (if Restrict Invites is selected with the Enterprise Settings)

Group Admin Role

This is a good role to assign if there’s someone on your team who needs to manage only a subset of your users. Group Admins can:

• Pull reports on usage, file and user statistics on their specific group
• Add managed users into the account under their specific group
• Manage the members and folder permissions in their specific group