Hello community members, these forums are designed for our customers to connect and share knowledge and expertise. Here you can get help from your fellow community members and share your own expertise to help someone else. 

Boxers also participate in some discussions, but please note that they are not the primary responders, as we want you all to learn from each other. 

If you are looking for official, in-depth support (regarding billing issues, technical questions, features, etc), or you have run into an issue (lost content, features not working, other bugs), please try searching in the support.box.com

Thank you for your understanding