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Hello, I sent a request for signature and stamp, but the stamp sometimes:

  1. is below the signature (which is not allowed)
  2. covers the signature with blank white page

👋 Hi ​@ajep, welcome to the Box Community!

 

When you’re dragging the required fields (e.g., stamp and signature), are they overlapping? You can adjust the position of a field by clicking the middle and dragging it. To adjust the size, click the bottom-right corner of the field and drag it.

 

If the fields are properly adjusted before sending the request, but you're still experiencing the issue, could you please share a screenshot of what you're seeing on your end so we can investigate further?


Note: Please refrain from sending screenshots or images containing personal information.

 

Looking forward to hearing from you. 😊

 


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