Skip to main content

Seamless Login Issues Invalid Login Credentials

  • December 14, 2023
  • 1 reply
  • 172 views
Seamless Login Issues Invalid Login Credentials
A

Hello,


I have a client that implemented Box for Salesforce. We have enabled seamless login, but it is still requiring users to login into Box each time to access files in Salesforce. Most users are reporting they see the error message below:


image


I’ve logged a case with Box and they are having issues figuring it out. Has anyone ever experienced this issue?


Any help would be greatly appreciated.


Thank you,


Alisha

    Did this topic help you find an answer to your question?

    1 reply

    CodeBoxSeb
    • CodeBoxSeb
    • Participating Frequently
    • 58 replies
    • December 15, 2023

    Hi @alisha.moore


    I think I found the ticket you submitted to Box Product support team.

    But since this ticket has already been taken care of by our Platform support team, I would recommend you to follow the discussion in the ticket you submitted.


    I hope you understand.

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings