General

Thanks to Ken Tomei, Maninder Sagoo and Sally Scannell for today’s recap of LegalWeek 2025 and external collaboration demo for legal firms. Please see below for recording and highlights.Maninder Sagoo - How AI is changing the workplace. Recording clip here Ken Tomei - Future of AI in Legal. Recording clip here Sally Scannell - Legal collaboration demo. Recording clip here External collaboration Permission setting File request Box Hubs      AI in the  workspace  Recording clip here   Future of AI in Legal Ken Tomei   Recording clip here     Demo of secure external collaboration. Recording clip here    

I have sent invitation email for the Box before My client validated his email address. After this, He validated his email address and I resent the invitation email, however He could not receive the email. (already checked spam, junk folder.)I am assuming the case falls within the "Email on suppression list" in link below.  https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-NotificationsI need you to confirm if his email account is on the suppression list, also if it is so, please remove his account from it.How do I provide his account information? Thanks for your help.Regards,

Don’t forget your Box Enterprise Plus subscription includes access to our Box Guidance Services. This program is designed to give you the opportunity to do strategic work on your Box deployment alongside the content management experts in Box Consulting – completely free! Please note, your Enterprise Plus subscription entitles you to 2 credits each year that do not roll over. You can redeem your credits for different modules designed to help ensure you're achieving ROI from your investment with Box. List of options are detailed in the Priority Services menu available here and you can redeem your credits here. 

I need to upgrade but see that no monthly plans are available. Anyone know why or can recommend another cloud storage service that offers low cost monthly payment plans for an individual. Thanks!

Hello all. I have a set of data folders I am uploading to Box. However, I would like to have some ONLY in the cloud and others I would like mirrowed on my desktop and with sync activated. Is this possible? If so, please help me understand how to do it. Thanks.

Box app worked all these years. Suddenly received msg that BOX App doest work on MI device. Surprised

 For instance if a Client does not want AI enabled on their data.

We are using the Box Drive app on both PCs and Macs. We have users in our home office in Gainesville, GA and remote users across the country. We are all getting errors when working with the app and have been forced to use Box in the browser. It doesn’t matter what network the user is on we are all seeing the attached error.  

yes you can disable AI for a specific hub from the settings menu within the hub

Thanks to Michelle Syu, Steve Chiou and ​@Olya Kryvtsova Box for todays overview of Box Hubs and upcoming features. Thanks to all our guests who joined in the Q&A. Please see below for slides and recording clips.  Topics covered:-Box Hubs Overview Admin Management and Box Hubs Pages Customer Q&A Feature Preview Box Hubs and Sharepoint comparison  Topic Slides Box Hubs Overview   Recording clip here   Here are some great university Box Hubs use cases from Baylor University                                                                        customer polls Admin management and Hubs Pages   Recording clip here    Checkout ​@Olya Kryvtsova Box post on Admin Management here and FAQ here   Customer Q&A Hubs vs Folders Permissions Recording clip here   Upcoming feature preview and Poll   Recording clip here   Box Hubs and Sharepoint compare    

私は私のGoogleアカウントとのリンクを解除したいです。どうやったら解除できますか？boxにログインしようとするとエラーが出てログインできません。 

Thanks to ​@DaneBecker Box , ​@Laryssa Box Blake Walsh, Product, and Logan Travis, Box Consulting for yesterdays overview, panel and also thanks to our customers guests who joined and participated.  Please see below for the recording and summary. Topics:Box Apps OverviewPanel discussion on metadata and automation.Contract management use caseChange management and how to measure successParting adviceHow Box is using Apps Slides hereBox in Focus Webinar series hereWorkflow poll results hereBox pulse for feature requests Topic Slides Box Apps Recording clip here   Panel discussion on metadata and automation.   Contract management use case   Recording clip here       Change management and how to measure success   Recording clip here     Parting advice   How Box is using Apps   Upcoming events   Recording clip here    

Thanks ​@Meena Ganesh Box ​ Senior Product Marketing Manager,  @Mark Lomeli - Box Principal, CS, and Jessi Yi VP, Customer Success, EMEA, for yesterdays roundtable on Embracing AI for business growth.  Topics covered include AI Governance, AI Strategy and use cases. How to manage your content and permissions. Please see below for recording and highlights.  Slide deck of Jessi’s presentation to British Chamber of Commerce here Panel Q&A - Recording clip here Customer Q&A - Recording clip hereResources: Box AI Trust Topic Notes Highlights from presentation                        Panel Q&A Recording clip here   Customer Q&A Recording clip here    

I want to share just one folder in a nest of many folders with an individual. Does that individual have access to any other files other than the one folder I intend to share.  I have tried to test this, but I always get access to the rest of the files which I do not want to share.ty

Hi,I think I understand the basics of metadata, as a way to connect documents that would otherwise not connect be connected (say in a folder structure or via search). And the prospect of having AI extract metadata is huge, given that having humans doing this is laborious and error-prone, and thus a difficult and predictably under-used part of Box use until now.What do you (for example, metadata and AI product managers and power users) see as the role of metadata in an era where AI itself can now explore a storehouse of unstructured data via prompts, set up workflows and more.  Realizing there are still likely unknowns, is the innovation of AI metadata extraction something that has a specific purpose now and for the foreseeable future, or might continuing AI developments preclude its value at some point (maybe 5-10 years out, or maybe sooner?).   I’m not meaning to take the glitter off the gold of this fantastic step forward in metadata assignment…it is likely more about my lack of know

Many thanks ​@NickAtBox for yesterdays overview of metadata and demo of metadata in Box. We had a technical glitch during the recording, however, you can access the full recording here Topics - full recording here0 mins - Metadata 101 What is metadata Different types of metadata How is metadata used6 mins 34 secs - Streamlining workflows with metadata templates in BoxBox metadata templates AI metadata autofill example Box folder level metadata Box file-request and metadata Box Relay and metadata example19 mins 25 secs - Future of metadata at BoxBox Apps Box Forms Box AI for metadata Box Doc Gen Topic - full recording here Slides 0 mins - Metadata 101 Agendawhat is metadatatypes of metadata  6 mins 34 secs - Streamlining workflows with metadata templates   AI Metadata autofill example   Demo of metadata at folder level   File request metadata example   Box relay metadata example   Metadata template creationmetadata at folder level  metadata fil

Thanks to Aiko, Kurt Roemer, and Ben Weiner for today’s security community roundtable on the Security and Governance Content lifecycle. Thanks to our guests who joined and share questions. Full recording here. Highlights and Recording clips below:Content Classification Challenges The evolving landscape of content classification Box Classifications Overview AI Classification Topic Slides Content Classification Challenges Recording clip here Security and Governance Content Lifecycle  Content ClassificationHurdles in Enterprise Classification      The evolving landscape of content classification   Recording clip here   Box Classifications Overview  Recording clip here Box Shield  AI Classification Recording clip here  

I’d like to automate and schedule a file transfer from a network drive to a folder in BOX. Is there a way to do that? Do I have to write some sort of script, or does BOX have a tool to do that for you. Thank you!